If you are an end user and product was purchased from an authorized reseller or retailer of Seidio products, please fill out a WSRMA Request Form here.
*Note: WSRMA claims are for replacement only -- no refunds or exchanges.
Requests for replacements will only be accepted within the warranty period. Seidio Online offers an one (1) year limited warranty on all items with the exception of power products (180 days limited warranty). Any other exceptions will be in product description.
No claim will be processed without authorization, so please do not ship any product to us before receiving an RMA number. It is the responsibility of the customer to send back any defective product (at his/her expense) before replacements can be sent out.
This warranty does not cover failure due to normal wear or abuse, and Seidio holds no liability for damage to devices, loss of data, loss of business or profits caused by products manufactured or sold directly or indirectly from our company. Replacement product does not extend original warranty.
Please allow 7-14 business days after receiving your package for final processing of the RMA.