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Warranty Information

Did you just purchased an OBEX™ or Platinum Waterproof Case? Please visit here to complete your warranty registration and extend your standard warranty.


All Seidio products are warranted against defective materials or workmanship for one (1) year from the date of purchase.  The buyer must provide the original receipt or proof of purchase for any warranty claim.



- If you are an end user and purchased your product from an authorized reseller of Seidio products, please complete this form with our Warranty Department. Seidio WSRMA Request Form. A copy of the original sales receipt or proof of purchase is required.

 

- If you are a wholeseller/reseller/distributor of Seidio products, please contact your sales representative or email warranty.ws@seidio.com.

 

- If you are an end user and you purchased your product from seidioonline.com, please click here to fill out an RMA request form.

 

No claim will be processed without authorization, so please do not ship any product to us before receiving an RMA number. It is the responsibility of the customer to send back any defective product (at his/her expense) before replacements can be sent out.

This warranty does not cover failure due to normal wear or abuse, and Seidio holds no liability for damage to devices, loss of data, loss of business or profits caused by products manufactured or sold directly or indirectly from our company. Replacement product does not extend original warranty.

Please allow 7-14 business days after receiving your package for final processing of the RMA.